Wednesday, May 10, 2017

Amazon Debacle

I bought my wife an overhead projector because she's always wanted one and decided I was going to buy a spare bulb in case the current one broke. Luckily I found one on Amazon for $19.95 (US) with free shipping to Canada.

About an hour after purchasing and feeling great about it I got an invoice for $86 (CAD) and I was like "what???". Immediately I canceled the order thinking it would all be great and dandy, just to get an email that evening saying my order ha shipped. Again, I was like "what???"

I contacted the seller and they said to simply return it and they'd refund it. About a week later I got my package (it was about 3" by 3" by 3" and weighed less than 200g). I didn't even open the package but did a "return to sender".

Today, I got a notice that they reimbursed me, except, they only reimbursed me for $19.95.

After calling the credit card company, they said they can't dispute shipping charges and amazon said that I agreed to pay the $45 (US) WHICH I DID NOT.

Here's a screen shot of what I ordered as proof. Now it's back to amazon to see what they can do. What a crock!!!


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